| Support |
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| Written by Administrator |
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NaniHost is run on dedicated servers that have up to date software and hardware installed to ensure that all users have the best experience. Our staff have directly access to the data center to ensure the server uptime and prevent and downtimes. With our servers running 24/7/365 and an average of 99.99% uptime you don't have to worry about your website being down again!
You can always login into the support panel from the homepage or directly from the URL: panel.nanihost.com Online ticket support panel:1~3 hour reply time, recommend register first to get the process faster. Thank you. Email support:admin [at] nanihost.com 1~3 hour responds time. Welcome all sorts of questions. Documentation/Knowledge support:Give you the general idea of hosting issues, suitable for beginners to webpro users. Recommended material for website users. Phone support:Normal working hour responds. Happy Hosting~ |